Performance doesn't stop at deployment

Setting up a high-performance industrial system is essential. But ensuring its reliability, scalability and continuity over time is strategic.

At CIPAM, we believe that a successful project is one that is monitored, maintained and supported over the long term, with a relationship based on trust and proximity.

Deux opérateurs en entrepôt utilisant une tablette pour piloter une application métier logistique

Support for ID Rail deployment and CMMS updates → 40% reduction in time spent handling incidents in the field, enhanced compliance.

Responsive technical support

Robust equipment to capture data where it's needed

  • Technical hotline
  • Remote or on-site assistance
  • SLA (service level agreement) monitoring

Preventive and corrective maintenance

We offer maintenance contracts tailored to your fleet and your constraints

  • Periodic verification of systems
  • Software, firmware and database updates
  • Preventive action to limit breakdowns

User and administrator training

To ensure that your teams are autonomous and efficient, we organize targeted training sessions.

  • Getting to grips with equipment and software
  • Best practices in traceability and supervision
  • Tailor-made sessions for users, IT managers or CIOs

Financing, leasing, upgrades

CIPAM offers flexible financing solutions to help you secure your investments while controlling your costs.

  • Long-term leasing with purchase option
  • Fleet upgrades and versioning
  • CAPEX or OPEX solutions for your projects

Do you need reliable, scalable, long-term technical support?

Let’s discuss your needs
Intervention anywhere in France and Europe

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Continuous improvement and scalability

Your needs evolve, your workflows change, and so must your tools. We support you in the evolution of your systems:

  • Analysis of new needs
  • Development of additional functionalities
  • Integration of new technologies (sensors, IoT, cloud)

Preventive maintenance of RFID tunnels → 70% reduction in critical breakdowns in less than a year, ROI achieved in 5 months.

Concrete applications by sector

Production operator using a tablet to track the traceability of parts on an automated industrial line

Industrie manufacturière

Maintenance de systèmes RFID et vision, support utilisateurs, gestion des évolutions

RFID-tagged parcels circulating on a conveyor, with real-time tracking of shipments and stocks

Logistique et supply chain

Supervision des équipements portiques, mises à jour distantes, assistance en cas d’arrêt

Pharmaceutical production line with drug vials tracked by a regulatory traceability solution

Pharmaceutique & santé

Support réglementaire, maintien de la conformité 21 CFR Part 11, formation des utilisateurs

Railcars being assembled in a workshop, ready to be fitted with RFID tags compliant with the GS1 ID Rail standard.

Ferroviaire

Suivi longue durée des systèmes embarqués, gestion des révisions ID Rail, formation continue

Conveyors transporting waste in an industrial sorting center equipped with an RFID environmental traceability solution.

Environnement & déchets

Maintenance des systèmes de pesée connectés, reporting ESG automatisé, support technique multi-site

Automotive assembly line with bodies in production, monitored by a traceability solution for components and reusable containers

Automobile

Suivi de ligne automatisée, remplacement préventif des lecteurs, optimisation des processus qualité

Why choose CIPAM?

30+ years' experience in the field

Support team based in France, attentive and responsive

Flexible maintenance contracts

Long-term support (maintenance, upgrades, support)

Mastery of technical and regulatory updates

ROI-oriented support solutions

Do you need reliable, scalable, long-term technical support?

Let’s discuss your needs
Intervention anywhere in France and Europe

Request a free diagnosis
EXCELLENT
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Based on 55 reviews
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Cyrille K
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I highly recommend CIPAM and its entire team; they listen to our requests, are proactive, and very efficient. They always find a solution.

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Julien B
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Highly professional and comprehensive support. CIPAM was present from the project definition to its completion.

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Lionel S
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Highly recommended professionals for their professionalism, expertise and the quality of their support.

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Violaine D
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I had the pleasure of working with Isabelle and Corrine, who are both exceptional. They are always available to answer our questions and have extensive knowledge of traceability systems. I highly recommend this company :-)

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Céline M
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Top-notch expertise, I recommend them without hesitation!

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Virginie C
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Top team 👌

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Raphael
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I highly recommend them! I found them to be competent, friendly, and very professional. True RFID experts! 👌

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Louis B
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I highly recommend them, the team is fantastic 👍🏼 Quality, attentiveness, and excellent after-sales service

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Alex L
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Very professional

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Magali M
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No complaints! Perfect expertise

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Opening hours

Monday to Thursday: 8:30am-12pm | 2pm-5:30pm
Friday: 8:30am-12pm | 2pm-5pm

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Clermont-Ferrand

HQ
15 route du Cendre
63800 Cournon d’Auvergne, FRANCE
+33 4 73 26 95 16

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