Continuity of service and expansion of range

Some announcements are particularly important for one reason: they directly affect the day-to-day work of our teams. Label verification is one of them. When a label is non-compliant, it’s not “just” a printing defect: it’s a quality risk, a potential non-conformity, a dispute, sometimes a blocked flow.

It is in this spirit – continuity, reliability, and the ability to provide long-term support – that we are pleased to announce that CIPAM is taking over the business previously operated by Bibus France concerning Omron (Microscan) LVS/verifiers.

The takeover includes sales, support and service for label verification solutions.

A transition designed with you in mind: stable and simple

Our priority is clear: not to disrupt your operations. If you’re already equipped, if you have a contract in progress, if you have a project on the way, the handover is designed to be as smooth as possible.

What hasn’t changed (and this is the most important)

  • Isabelle and Corinne will continue to be your contact persons.
  • Your contracts and commitments remain identical: scope, conditions, guarantees, level of service.
  • The office remains unchanged, and you’ll still be close by. (Normandy branch in Tillières sur Avre)
  • Telephone numbers 07 61 63 19 45 / 02 32 32 58 23 remain unchanged.
  • You retain continuity of the range and associated services: support, maintenance, parts, accompaniment.
  • You’ll find the same know-how, the same expertise, and the same determination to move your projects forward, without compromise.

Your contacts: continuity + reinforcement

  • In a business like this, relationships are just as important as technology. That’s why Corinne and Isabelle remain your privileged contacts. The difference is that they are now supported by an extended CIPAM team, to guarantee you :
    • enhanced support responsiveness,
    • greater support capacity (commissioning, follow-up, upgrades),
    • better continuity during peaks in activity and multi-site deployments.

    New contact emails

    You can now reach us directly:

    And remember: 07 61 63 19 45 / 02 32 32 58 23 remain unchanged.

What's new: a single point of entry

For communication and exchanges, the following elements are evolving:

The objective is simple: a coherent, clear and robust environment to support you.

Integration that makes sense: the business joins the Tephraone group

This acquisition does more than simply “move” a range. It is part of a structured growth strategy: strengthening a key component (labeling compliance) and integrating it into a global offer for traceability and industrial digitalization.

The business joins the Tephraone group, which supports companies in their digital transformation by drawing on two complementary areas of expertise:

CIPAM: field traceability, automation and proven solutions

CIPAM designs and deploys solutions to secure industrial and logistics flows, based on a very “hands-on” approach: what counts is that it works, every day.

CIPAM markets and integrates multi-technology solutions:

  • identification & traceability (barcodes, RFID, RTLS),
  • printers, readers, consumables,
  • machine vision, cameras,
  • automation, supervision,
  • laser engraving,
  • turnkey solutions that can be deployed at scale.

 

BECOMS: tailor-made software to suit your processes

BECOMS completes this offer with the development of customized business applications, so that the technology adapts to your operational constraints (and not the other way round):

Need an update? Let’s talk.

Whether you have a current contract, an order, a request for information or support, or simply a question about the transition, the team is available.

📞 Telephone: 07 61 63 19 45 / 02 32 32 58 23
📩 corinne.palfray@cipam.com | isabelle.peuzet@cipam.com

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Marie
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Super entreprise avec bon esprit d’équipe Je recommande
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Christopher
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Des produits de qualité, un service client génial, vraiment une excellente collaboration très professionnelle !
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JACQUES
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Etant en possession de 4 appareils de vérification de codes-barres LVS-9510 depuis de nombreuses années, j'ai pu apprécier la qualité de ces équipements, et aussi la qualité du soutien technique des équipes support, toujours disponibles et agréables pour des réponses rapides.
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Mathieu
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Une vraie expertise dans le domaine de la traçabilité ! fort en conseil et en mise en place - très à l'écoute. je conseille fortement
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Anthony
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Une équipe impliquée, à l écoute , pour la satisfaction client. Bons prix et bons conseils, je recommande !
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